Privacy Policy

Privacy Policy

This privacy policy applies between you, the User of this Website, and CFS UK Services Limited, the owner and provider of this Website. CFS UK Services Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.cfsexpress.co.uk.

Please read this privacy policy carefully.

1. In this privacy policy, the following definitions are used:
   
   • Data: Collectively all information that you submit to CFS UK Services Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
   • Cookies: A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features. Details of the cookies used by this Website are set out in the section below (Cookies).
   • Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the Data Protection Act 2018 (DPA 2018) and the GDPR.
   • GDPR: The General Data Protection Regulation (EU) 2016/679.
   • CFS UK Services Limited, we or us: CFS UK Services Limited, registered in England and Wales (Company Number 13451651).
   • User or you: Any third party that accesses the Website and is not either (i) employed by CFS UK Services Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to CFS UK Services Limited and accessing the Website in connection with such services.
   • Website: The website that you are currently using, cfsexpress.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

1. In this privacy policy, unless the context requires a different interpretation:
   
   • The singular includes the plural and vice versa;
   • References to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy;
   • A reference to a person includes firms, companies, government entities, trusts, and partnerships;
   • “Including” is understood to mean “including without limitation”;
   • Reference to any statutory provision includes any modification or amendment of it;
   • The headings and sub-headings do not form part of this privacy policy.

This privacy policy applies only to the actions of CFS UK Services Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, CFS UK Services Limited is the “data controller.” This means that CFS UK Services Limited determines the purposes for which, and the manner in which, your Data is processed.

We may collect the following Data, which includes personal Data, from you:

• Name;
• Contact information such as email addresses and telephone numbers;
• IP address (automatically collected);
• Web browser type and version (automatically collected);
• Operating system (automatically collected);
• A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected).

We collect Data in the following ways:

• Data is given to us by you; and
• Data is collected automatically.

CFS UK Services Limited will collect your Data in several ways, including when you:

• Contact us through the Website, by telephone, post, e-mail, or through any other means;
• Register with us and set up an account to receive our services;
• Make payments to us, through this Website or otherwise;
• Elect to receive marketing communications from us.

To the extent that you access the Website, we will collect your Data automatically, for example:

• We automatically collect some information about your visit to the Website. This helps us improve Website content and navigation, including your IP address, the date, times, and frequency with which you access the Website and how you interact with its content.
• We will collect your Data automatically via cookies, in line with your browser’s cookie settings.

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used for the following reasons:

• Internal record keeping;
• Improvement of our products/services;
• Transmission by email of marketing materials that may be of interest to you;
• Contact for market research purposes.

We may use your Data for these purposes if we deem it necessary for our legitimate interests. If you are not satisfied, you have the right to object (see “Your Rights” below).

We may share your Data with the following groups:

• Our employees, agents, and/or professional advisors;
• Third-party service providers who provide services to us;
• Relevant authorities to detect crime or collect taxes or duties.

We will use technical and organisational measures to safeguard your Data, such as:

• Storing your Data on secure servers;
• Using secure transmission methods.

We will retain your Data for as long as necessary to fulfil the purposes outlined in this privacy policy unless a longer retention period is required by law.

You have the following rights regarding your Data:

• Right to access;
• Right to correct;
• Right to erase;
• Right to restrict our use of your Data;
• Right to data portability;
• Right to object.

If you wish to exercise any of these rights, please contact us at operations@cfsexpress.co.uk.

This Website may provide links to other websites. We have no control over these websites and are not responsible for their content. You are advised to read the privacy policies of such websites before using them.

This Website uses Cookies to improve your experience. You can manage your preferences through your browser settings. For more information on Cookies, please refer to [Link to Cookie Policy].

CFS UK Services Limited reserves the right to change this privacy policy as required. Any changes will be posted on the Website, and by continuing to use the Website, you accept such changes.

For any questions or concerns, please do not hesitate to contact us at: operations@cfsexpress.co.uk